Shipper Hub
- Mobile Token - How to Set up Your Mobile Token?
- How to Request an Assignment to an Operator for my Users?
- PRISMA API - Business Information
- How to book capacity as a Hydrogen shipper
- FCFS Capacity - How To Book Through Contracting Services
- BBL IAM - Implicit Allocation Mechanism
- How to Place a Bid in a Manual Allocation Auction?
- How to Book Capacity with TTPC?
- How Can I Edit the Details of My Shipper Users?
- How to Edit a Custom Permission Group?
- How to Register Your Organisation on PRISMA?
- How to Use The Shipper Administrator Functionalities?
- Storage - How to Book FCFS?
- How to Retrieve the Network Point ID through the Shipper API?
- Credit Limit
- How to Create a Trade Proposal for TTPC/Transmed Capacity?
- How to Use Your Activity Feed?
- How to Deactivate a Company User?
- How to Release Cash Deposit for a Derived Contract?
- How to Allocate Your Capacity to a Balancing Group?
- How to Add Favourite Network Points?
- How to Log into PRISMA?
- How to Use Quick Filters?
- How to View your Assignments to Operators?
- How Can I Invite a New User to Join My Shipper Company?
- How to place a bid using Balancing group and/or Portfolio code
- How to Know which Credit Limit Logic Applies to My Limits?
- E-Mail Delivery Delays
- How to Create Trader Lists?
- How To Surrender Capacity?
- How to subscribe to PRISMA's Shipper API?
- Where Can I see My Affiliate Transactions?
- Reporting - How to Use the Report Wizard?
- How to Upload Your Own Trading Conditions?
- How to Book Regular FCFS Capacity?
- How to Request Assignments to Operators?
- How do I find the documents necessary for registration with an operator?
- How to Find and Download My Arrears Invoice?
- How Do I Create an Ex-Post Conversion Request?
- Other Services - How to Access and User Contracting Services?
- Reporting - How to Download a Report of Your Secondary Transactions?
- How to Amend a Bank Guarantee?
- How to Create a Trade Proposal from the "My Transactions" View?
- Storage - How to Place a Pre-Bid in a Storage Offer?
- How to Create and Edit a Bidding Plan for Long-Term Auctions?
- Reporting - How to download "My Transactions"
- How to Check Your Credit Limits?
- How to view and edit your company details?
- Reporting - Where to Find and Download Your Company's Reports?
- How to Book Regular FCFS Capacity through the Shipper API?
- How can I start using the PRISMA Shipper API?
- How to Create a Trade Proposal?
- How to View the Credit Limit Details of a Contract?
- How to Reactivate a Temporarily Deactivated User?
- PRISMA shipper API error list
- How to Place a Bid in a Ascending-Clock Auction?
- How to Edit a Contact in the Contact List?
- Reporting - How To View Your FCFS Booking Reports?
- What do I do after I have requested an assignment with an operator?
- Inside Information Platform (IIP) - How to View UMMs?
- How to Manage Your Transaction Notifications?
- How to Participate in Short-Tem Auctions?
- How to Delete Trader Lists?
- Where to View and Download Your Invoices?
- Bulletin board
- How to Activate Standard Reports for Your Company?
- How to participate in a Super Bundle offer
- How to Request a Frame Contract with an Operator?
- How to Manage Your Contract and Capacity Management Notifications?
- How to Upgrade Another User to Admin Status?
- How to Book Direct FCFS Capacity?
- Activation of PRISMA Shipper API
- How to Delete a Company User?
- How to Assign an User to the LNG Admin Permission Group?
- How to Amend a Parent Company Guarantee Financial Security?
- How to Download a Derived Contract (DECT)?
- How to Edit or Delete a Bid in an LNG Offer?
- Storage - How to Place a Bid in a Storage Offer?
- How to view the error messages when using Swagger?
- How to View the Credit Limit Linked to Your Legacy Contract (LECT)?
- How to Release Cash Deposit for a Frame Contract?
- Rollover in LNG Auctions
- How to View Secondary Market Offers?
- How to Manage Your Notifications?
- How to Downgrade an Admin?
- How to Release Cash Deposit for a Legacy Contract?
- How to Activate the New Auction and Bidding Page Designs?
- How to place a short term bid using the Shipper API?
- How to Book Additional LNG Services After MSP Allocation?
- Network Point Navigation
- How to View Balancing Groups and Portfolio Codes?
- How to Manage Your Regular FCFS Notifications?
- How Can I Upgrade a User to Admin?
- How to Create a Custom Permission Group?
- External Trade - How to Edit or Cancel an External Trade?
- How to Switch Between Active User Accounts?
- Support Portal - How to Register?
- How to View and Download Your Contracts with Operators?
- How To Prepare For Yearly Auctions
- How to View the FCFS Bookings of Your Company?
- How to Place a Trade Response?
- How to Withdraw a Financial Security?
- How to Associate Amounts from Your Financial Security with Credit limits?
- How to Change an Allocation to Balancing Groups?
- How to Edit Your User Details?
- External Trade - How to Download your REMIT Reports?
- How to Remove an Allocation to a Balancing Group?
- How to Handle Sequential Transactions during a Transfer of Use?
- How to Authorize Users to View Only Company Invoices?
- How to Create a Surrender Request?
- Long-Term Auctions - How to Participate?
- Secondary Market - How to create External Trades
- How to Know if You Are Ready to Take Part in an Auction?
- How to Submit a Financial Security?
- How to Activate the Advanced Mode for Permission Groups?
- Hardware Token - How to Log in While You Wait for Your Hardware Token?
- Provide additional conditions for secondary trading
- How to Add Another Account to Your Browser?
- How to Resend an Invitation to Register for Your Company?
- How to Place a Day-Ahead Comfort Bid?
- Reporting - How to Download Surrender Reports?
- How to remove your code from the Authenticator app in iOS
- How to bid in SNAM's Gela and Mazara Yearly Auctions Starting From 2026/27?
- Hardware Token - First Login for New Users
- How do Add a New Contact to the Contact List?
- How to Cancel an Operator Assignment?
- How to Delete a Custom Permission Group?
- How to Book Direct FCFS Capacity through the Shipper API?
- How to Use the "Forgot Password?" Functionality?
- Storage - How to Add or Delete a Bid in an Offer?
- How to remove your code from the Authenticator app in Android
- How to Cancel an Assignment for One of My Shipper Users?
- How to Place a Bid in a Pay-As-Bid Auction?
- General terms and conditions for the use of the PRISMA API
- How to Assign a User to a Permission Group?
- Modulation Service Auctions - How to Participate?
- Mobile Token - How to Generate a New QR code
- Where to Find the Auction Calendar?
- Reporting - How to View your Contract Positions?
- How to Delete a Contact from the Contact List?
- Fallback Procedure
- Capacity Allocation to Balancing Group
- Reporting - How to See My Transactions?