Overview
As a shipper admin, can edit some of your company details: namely, (1) company address, (2) bank details, (3) billing address and add (4) a capacity user DVGW code.
Instructions
To change your details, do as follows:
1. Log into your account;
2. Click on the gear icon in the top-right corner;
3. Then, select "Company Information";
4. Finally, click on "Edit" inside the General Organisation Details tile;
The page will then change to editing mode and you will be able to edit the information you're allowed to change.
Note: To change the name, the EIC, the DVGW code and VAT number of your company, you must fill and submit Form 2: Change of company information to [email protected]. To change the Dispatching Central contact information fill and submit Form 1 - Change of Dispatching Central Contact to [email protected].
5. Now, update the information on the form;
6. Finally, click on "Save Changes;"
If you wish to update your billing or postal address, click instead on the "Edit" button inside the Shipper Related information tile:
Then, on the editing page, select "No" for either billing or postal address, enter the necessary details and click on "Save Changes:"
