Account Management
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How to Delete an Operrator Assignment?
Overview If you no longer wish to book capacity at a specific TSO's network points, you can delete the assignment with that operator. If you are an...
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How to Edit Your User Details?
Overview In your account, you have the possibility to edit some of your user details, such as salutation, title, phone numbers. Note: you are not allowed ...
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How to Manage Your Transaction Notifications?
Overview In your account, you customize your notification settings as you please. You can decide for which transactions and processes you want to receive e...
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How to Know which Credit Limit Logic Applies to My Limits?
Overview Starting in January 2022, TSOs using the credit limit functionality have the option to choose the stacked credit limits logic as a method solve...
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How to Use Quick Filters?
Overview In your account, you have the possibility to set up quick filters to aggregate network points and search for them more quickly when looking for...
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How to Activate the New Auction and Bidding Page Designs?
Overview Starting at the end of August 2022, you will be able to opt in and out of the new auction and bidding page designs. This new layout contains ma...
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How to Manage Your Market-Specific Notifications?
Overview In your account, you have the possibility to decide for which market-specific transactions you would like to be notified. Instructions To ...
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How to Manage Your Regular FCFS Notifications?
Overview On PRISMA, you can customize your Regular FCFS notification settings as you please in order to stay updated on the status of your bookings via ema...
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How to Add Another Account to Your Browser?
Overview On PRISMA, you can add multiple user accounts to your browser. This feature enables you to log in with different accounts at once and easily sw...
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How to Switch Between Active User Accounts?
Overview If you have already added one or more accounts to your browser, you can easily switch between them directly on your PRISMA account. These accou...