How to use the PRISMA support portal 3

• How to login to the PRISMA Support Portal?
• How to manage your tickets?
• Support Portal articles

PRISMA Navigation - A How-to Guide 61

• Account Management - How to Add Favourite Network Points
• Account Management - How to Check Your Credit Limits
• Account Management - How to Log In
• Account Management - How To Use The Shipper Administrator Functionalities
• Account Management - How to View And Select Operator Assignment

See all 61 articles

Secondary market TSO configuration 29

• Austria
• Belgium
• Czech Republic
• Denmark
• France

See all 29 articles

PRISMA Navigation - A What-Is-What Guide 13

• Transport Auctions - What Are The Different Auction Types On PRISMA?
• Auction Calendar
• Auction Overview
• Market Participants
• Conversion

See all 13 articles

General 7

• How do I translate the PRISMA website?
• What is PRISMA?
• How To Clear The Browser Cache
• Why do I only see auctions or trade proposals at my favourite points?
• When will the PRISMA platform be taken offline for maintenance?

See all 7 articles

Troubleshooting 11

• Capacity surrender Troubleshooting
• I have a hardware token but I would like to switch to a mobile one, what do I do?
• I requested a hardware token but it hasn't arrived, what do I do?
• Long-term Comfort bids Troubleshooting
• My hardware token is broken or out of battery, what do I do?

See all 11 articles

Registration and Access 14

• Which software is needed to use PRISMA?
• How can I change user information?
• How can I change company information?
• Can I register at additional operators after the initial registration?
• I have forgotten my password. What can I do?

See all 14 articles

Long-Term Auctions 15

• How does an auction at PRISMA work?
• How do I know when auctions will happen at PRISMA?
• How can I acquire capacity products that are not required to be auctioned?
• What is the process for booking capacity if the PRISMA platform is not available?
• Column filter

See all 15 articles

REMIT reporting 17

• Is PRISMA an approved RRM?
• Is PRISMA an Organised Market Place (OMP)?
• What is the scope of REMIT Data Reporting Services?
• Which Service Packages are available?
• Which data is reported?

See all 17 articles

Instructions 3

• Reset your password
• What to do when I change or lose my mobile phone?
• How do I translate the website?

PRISMA shipper API 32

• What is the PRISMA API?
• How to set up the PRISMA API?
• Why does PRISMA move to an API?
• What can be done via the PRISMA API?
• I have version 1 of the PRISMA API - Will there be a transition phase?

See all 32 articles

Short-Term Auctions 3

• How do I know my short-term comfort bid was placed in an auction?
• How do I check the status of my short-term comfort bid?
• Why was I allocated less capacity than I requested in my comfort bid?

General API information 2

• PRISMA API - Business Information
• General terms and conditions for the use of the PRISMA API - 01 Apr 2019

Technical API information 1

• Activation of PRISMA shipper API

API FAQ 6

• SEPA Mandate form
• How can I login to the PRISMA shipper API?
• What Can I Do With the Reconciliation API Package?
• How can we create a client in the language that fits our needs?
• How to place different actions in PRISMA shipper API?

See all 6 articles

Incremental auction 5

• Introduction
• Communication
• Example of incremental auction
• Credit limit
• The Key things

Comfort bid 2

• Comfort bid - Long term
• Comfort bid - Short term

Registration and data management 2

• Registration Process
• Credit limit

Competing auctions 5

• Introduction
• Long term
• Short term
• Complex long term situation
• Complex short term situation

New features 1

• Capacity linking

Secondary market 5

• Lead times
• Trader list creation
• Create an FCFS offer
• Create an OTC offer
• Create a CFO offer

SSO Navigation - A What-Is-What Guide 4

• Storage Services - What is the PRISMA Storage Platform?
• Storage Functionality - What Type of Storage Products Are Marketable on PRISMA?
• Storage Services - What are the Storage Services Offered at PRISMA?
• Stogit Upload Calendar

PRISMA Forms 7

• Download Forms - Table of Contents
• Form 1 - Change of dispatching contact
• Form 2 - Change of company information
• Form 3 - Change of user information
• Form 6 - Change of TSO role

See all 7 articles

General information 3

• Monthly interruptible capacities January 2018
• Secondary configuration overview October 2018
• Trans Tunisian Pipeline Company “First Come First Served” Offer for Primary Capacity

Schedule 4 - Service Description 4

• 1. Reporting Models
• 2. Reporting Services
• 3. Reporting Lifecycle
• 4. Target Format Population

REMIT Report Service - Contract 1

• REMIT Report Service - Contract Template

Transport Auction Algorithms 2

• Ascending Clock Algorithm
• Uniform Price Algorithm

Storage Offer Algorithms 2

• Pay-as-bid Algorithm
• Uniform Price Matching Algorithm