Support Portal 4

• How to login to the PRISMA Support Portal?
• How to manage your tickets?
• Support Portal articles
• PRISMA chatbot - PriBot

Training materials 16

• Auction Types
• Auction Calendar
• Ascending clock algorithm
• Uniform price algorithm
• Pay-as-bid algorithm

See all 16 articles

General functionality 18

• Network point search
• Dashboard
• Activity feed
• Login
• Market participants

See all 18 articles

Troubleshooting 6

• Ascending-clock algorithm - Troubleshooting
• Credit limit Troubleshooting
• Short-term comfort bids Troubleshooting
• Long-term Comfort bids Troubleshooting
• Capacity surrender Troubleshooting

See all 6 articles

Navigation in the UI 21

• Auction calendar
• Long term auctions
• Day-ahead auctions comfort bid
• Within-day auctions
• Auction overview

See all 21 articles

How-to articles 11

• How do I translate the website?
• How to clear browser cache
• How to surrender capacity
• Report section at a glance
• Mobile token handling instructions

See all 11 articles

User Management 4

• Registration - First time registration
• Register with an additional TSO or SSO
• Registration - Register an additional user
• User deactivation

Secondary market TSO configuration 29

• Austria
• Belgium
• Czech Republic
• Denmark
• France

See all 29 articles

REMIT reporting 4

• Configured reporting channel
• External trades reporting
• REMIT report download
• External trade - REMIT report download

PRISMA shipper API 3

• Activation of PRISMA shipper API
• How can I login to the PRISMA shipper API?
• How to place different actions in PRISMA shipper API?

Incremental auction 5

• Introduction
• Communication
• Example of incremental auction
• Credit limit
• The Key things

Comfort bid 2

• Comfort bid - Long term
• Comfort bid - Short term

Registration and data management 2

• Registration Process
• Credit limit

Competing auctions 5

• Introduction
• Long term
• Short term
• Complex long term situation
• Complex short term situation

New features 1

• Capacity linking

Secondary market 5

• Lead times
• Trader list creation
• Create an FCFS offer
• Create an OTC offer
• Create a CFO offer

General 5

• What is PRISMA?
• Why do I only see auctions or trade proposals at my favourite points?
• When will the PRISMA platform be taken offline for maintenance?
• Auction Calendar 2019/20
• What is PRISMA Support Portal?

Registration and Access 19

• Browser support
• How can I change user information?
• How can I change company information?
• Can I register at additional operators after the initial registration?
• I have forgotten my password. What can I do?

See all 19 articles

Auctions & Bookings 5

• How does an auction at PRISMA work?
• How do I know when auctions will happen at PRISMA?
• How can I acquire capacity products that are not required to be auctioned?
• What is the process for booking capacity if the PRISMA platform is not available?
• Column filter

REMIT reporting 17

• Is PRISMA an approved RRM?
• Is PRISMA an Organised Market Place (OMP)?
• What is the scope of REMIT Data Reporting Services?
• Which Service Packages are available?
• Which data is reported?

See all 17 articles

Instructions 3

• Reset your password
• What to do when I change or lose my mobile phone?
• How do I translate the website?

PRISMA shipper API 32

• What is the PRISMA API?
• How to set up the PRISMA API?
• Why does PRISMA move to an API?
• What can be done via the PRISMA API?
• I have version 1 of the PRISMA API - Will there be a transition phase?

See all 32 articles

PRISMA Forms 7

• Download Forms - Table of Contents
• Form 1 - Change of dispatching contact
• Form 2 - Change of company information
• Form 3 - Change of user information
• Form 6 - Change of TSO role

See all 7 articles