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This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform.

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Knowledge base

You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert.

PRISMA Documentation

All you should know

FAQ

Frequently asked questions

PRISMA API

Relevant information on our API.

Video tutorials

Step by step video training

Downloads

Here you can download change forms and other relevant documents.

PRISMA REMIT Service

In this folder, you can find legal information about our REMIT Report Premium Service.

Allocation Algorithms

If you want to know how capacity is allocated in Transport Auctions and Storage Offers, this is the right place

Recent articles

We never tire of writing new articles to make your like easier. Find the freshest ones below.

  • Shipper Admin Power of Attorney template

    Attached the suggested template of PoA (Power of Attorney) for shipper admin (User Administrator) role. In order to process the PoA Form, you need to attac...

  • Account Settings - How to add a second email for booking

    Overview Once a booking was done through the platform, the person who concluded the booking will receive notification regarding his/her booking. If the...

  • REMIT Reporting Order Form

    In order to subscribe to our REMIT Reporting service, please review the REMIT Reporting GTCs. Then fill the attached order form and submitted it to our Cust...

  • Long-Term Auctions - How to participate?

    Overview One type of transport offers available on PRISMA are long-term auctions. This category comprises monthly, quarterly and yearly products of all kin...

  • 1. Reporting Models

    1. Reporting Models In accordance with the provisions of the Agreement and the provisions of this Schedule 4 PRISMA will compile the Relevant Trade Data an...

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