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This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform.
Knowledge base
You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert.
Recent articles
We never tire of writing new articles to make your like easier. Find the freshest ones below.
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How to Assign a User to a Permission Group?
Overview As an administrator, you can manage permission groups with different sets of authorizations for your company users. To either grant or deny the...
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How to Delete an Operrator Assignment?
Overview If you no longer wish to book capacity at a specific TSO's network points, you can delete the assignment with that operator. If you are an...
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Mobile Token - How to Generate a New QR code
Overview The mobile token can be managed via the 'User profile' option on the top of the page. If you need to generate a new QR code in case...
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How to View the Information Sheet of A Short-Term or Mid-Term Tender?
Overview After DG ENER reviews the collected demands, you will be able to view the information sheet of different tenders which contain the total demand...
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How to Place a Trade Response?
Overview On PRISMA, you buy or sell capacity on the secondary market if the TSOs operate the network point Instructions To respond to a trade ...
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