How can we help you today?
This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform.
Knowledge base
You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert.
Recent articles
We never tire of writing new articles to make your like easier. Find the freshest ones below.
-
LNG Training Material
Overview You can download the Training Material for the Fosmax LNG Auction from this article.
-
How to Use the "Forgot Password?" Functionality?
Overview If you have an active account on PRISMA and do not remember the password with which you used to log into the platform, you can set up a new pas...
-
How to View Documents Submitted by Operators?
Overview You can now receive documents from the operators to which you have assignments directly on PRISMA. If the TSO uploads a file to you or all ship...
-
Reporting - How to See My Transactions?
Overview The reporting section of the platform includes now a new section called "My Transactions" which gives you an easy overview of all you...
-
How to Use The Shipper Administrator Functionalities?
Overview Each company should have at least one shipper administrator who has the power to manage users, assignments and company data on the PRISMA platf...
Get in touch with us.
Create a ticket
You did not find the answer? Our team is ready to help you!