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This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform.
Knowledge base
You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert.
Recent articles
We never tire of writing new articles to make your like easier. Find the freshest ones below.
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TSO Admin - Power of Attorney template
Attached the suggested template of PoA (Power of Attorney) for the TSO Admin role. In order to process the PoA Form, you need to attach the company regi...
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User Admin - Power of Attorney template
If you want to upgrade yourself or one of your users to user administrator, please use the attached Power of Attorney form below. The form must be sign...
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How to View your Assignments to Operators?
Overview To trade on the platform, you need at least one assignment to an operator - TSO or SSO. After you are registered on the platform, the shipper admi...
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How to Delete an Assignment of Operator?
Overview If you no longer wish to book capacity at a specific TSO's network points, you can delete the assignment with that operator. If you are an...
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How to Request an Assignment for One of My Shipper Users?
Overview As an admin, you can also manage your users' operator assignments. It's possible to either add new ones or cancel old ones. Inst...
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