Form 1 - Change of dispatching contacts Form 2 - Change of company information Form 3 - Change of user information Form 4 - User Deactivation Form 5 - S...
Attached the suggested template of PoA (Power of Attorney) for shipper admin (User Administrator) role. In order to process the PoA Form, you need to attac...
Use this form in order to change the dispatching (central) contact.
This form allows the user to change the company identification, such: company name, VAT number, EIC code, DVGW code and bank information (IBAN, BIC).
To change the user name or email address please use form 3.
If you are not able to deactivate a user through your shipper admin functionality, fill out this form to request their deactivation.
Use this form in case you wish for your shipper company to be deactivated on the PRISMA platform.
The TSO can awards admin rights to its users by filling form 6.
To have a B2B direct debit mandate with PRISMA.