Error 'The VAT number invalid'

Modified on:: Fri, 24 May, 2019 at 10:37 AM

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In the registration step, the user needs to provide the VAT number of the company as it appears in the ENTSO-E database. The VAT field can contain only capital letters and numbers. 

In case of . , / - or space and other signs, the platform will give the following error "The VAT number is invalid"


An example for approved VAT number as follow: DE123456789


If the error happens after the company already registered in PRISMA platform, please contact our Costumer Success team helpdesk@prisma-capacity.eu.


M
Maryam is the author of this solution article.

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