FAQ
Capacity and Contract Management
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What happens if I don't pay my invoices?
If you don't pay your invoices on time, there are different steps of escalation: First, the TSO will dun you via arrears, which you will find in th...
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My invoice seems wrong to me. Who do I contact?
If you think that your invoice is incorrect, please (1) check the entries on the invoice source data file, then, if necessary, (2) contact the TAG billing d...
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Which Activity Am I Allowed to Perform?
As of September 2022, PRISMA offers TSOs the possibility to make use of some additional services, accessible to their assigned shippers directly on the plat...