How to Upgrade Another User to Admin Status?

Modified on: Fri, 17 May, 2024 at 9:26 AM



As an administrator, you can upgrade other company users to admin status. To do so, you simply have to assign that user to the admin permission group. Note, however, that assignments to this group require the upload of a Power of Attorney form with your Qualified Electronic Signature.


To upgrade a user to admin, do as follows:

1. Log into your account;

2. Click on the gear icon at the top right corner of the page;

3. Then, click on "User Management" in the drop-down menu;

4. Now, on the user table, find the user you want to assign to a permission group and click on "Details;"

5. Click on "Edit Assignment to Permission Group" in the "Assigned Permission Groups" tile;

6. Then, on the left side, select the "Admin" permission group;

7. Now, upload the duly signed Power of Attorney Form by clicking on the box;

8. Finally, after reviewing the changes, click on "Save Changes."

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