In order to register for PRISMA shipper API, the user needs to be a shipper admin of the company. The user needs also to provide the SEPA mandate information during the registration steps.
The sign-up process steps are further elaborated here: Activation of PRISMA Shipper API
Note: In case of a change in the SEPA information, the shipper admin needs to fulfill the SEPA mandate form and send it to PRISMA Customer Success ([email protected]).