How can we help you today?
This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform.
Knowledge base
You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert.
Recent articles
We never tire of writing new articles to make your like easier. Find the freshest ones below.
-
Ascending-Clock Algorithm in LNG Auctions
Overview In LNG capacity auctions, some LSOs (LNG Operators) may use the ascending clock algorithm to allocate capacity. These LSOs are Deutsche Energy ...
-
How to Reactivate a Temporarily Deactivated User?
Overview As an admin, you can reactivate a temporarily deactivated user. If you have temporarily deactivated a user who is now ready to resume their act...
-
What is the Timeline of the Short-Term Tender (May 2024 - March 2025)?
This tendering round, which will begin on March 12, 2024, will allow you to submit your demands and offers for May 2024 until and including March 2025. ...
-
What Are the Phases of a Tender Process on AggregateEU?
Overview If you are looking for a detailed description of the Short-Term Tender (May 2023 - March 2025), which will begin on March 12, 2024, please chec...
-
How to Delete a Company User?
Overview As an admin, you can delete one of your company users. A deleted user will be permanently excluded from your company roster. All their assignmen...
Get in touch with us.
Create a ticket
You did not find the answer? Our team is ready to help you!