Deactivation of user done by the shipper admin of the company. The shipper admin has the ability to deactivate the user through the 'Shipper Admin' section >> 'User overview'. 

By pressing the 'Details' button the shipper admin can review the user information. 

In order to deactivate the user, the shipper admin needs to press the 'Deactivate' button and confirm the action. 

To confirm the deactivation, the shipper admin needs to insert 'DEACTIVATE' and press the 'Yes, I want to' button. 

The process of user deactivation is immediate and irreversible.