How to Deactivate a Shipper User?

Modified on: Tue, 28 Dec, 2021 at 4:56 PM



Only shipper admins have the possibility to deactivate other users of their company or themselves. A normal user cannot perform the deactivation.


After you log in:

1. Navigate to the 'Shipper admin' section in the menu bar at the top of the screen;

2. Click on 'User overview';

3. Press on the 'Details' button to view that specific user's information.

4. In order to deactivate the selected user, press on the 'Deactivate' button.

5. To confirm the deactivation, click on 'Permanently deactivate' in the pop-up window.

Note: the process of user deactivation is immediate and irreversible.

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