Error 'The VAT number invalid'

During registration, you must provide your company's VAT number exactly as it appears in the ENTSO-E database. The VAT field accepts only uppercase letters and numbers (no special characters, punctuation, or spaces). 

If the VAT number contains special characters such as . , / -, spaces, or any other non-alphanumeric characters, the platform will display the error: "The VAT number is invalid". 

Example of a valid VAT number: DE123456789 (two-letter country code followed by up to 15 alphanumeric characters)

If this error occurs after your company has already registered on the PRISMA platform, please contact our Customer Success team helpdesk@prisma-capacity.eu.