Enter your search term here...
New support ticket
Check ticket status
PRISMA Navigation - A How-to Guide
How To Prepare For Yearly Auctions
1. Check List for Yearly Auctions Yearly auctions are an important occurrence of the gas year. Therefore, it is advisable for you to check a number of ...
Long term comfort bids
Comfort bids allow you to place a bid for future auctions or bidding rounds without having to be be online during the actual bidding round. It can ease the ...
This page describes how to take part in long term auctions. When you're on the PRISMA platform landing page or auctions page, you'll see &qu...
Under "Market participants," you can find an overview of all active network operators - TSOs and SSOs (Transmission / Storage System Operators) - ...
General information Currently, prices of products marketed on PRISMA are set by TSOs and SSOs, and usually correspond to their national currency. The price...
Network Point Navigation
1. Overview The PRISMA platform allows you to find the details pertaining to a certain network point. In this manner, you can find general informatio...
Registration - First time registration
Introduction To be able to take part in auctions and book or trade capacity, you first need to register on the PRISMA platform. You can begin registe...
Registration - Register an additional user for a shipper company
If your company is already registered at PRISMA, adding new users is quite simple. Start the registration of your user by clicking on the "Register&quo...
Registration - Register an additional user for a TSO or SSO
If your company is already registered with PRISMA, adding new users is quite simple. Start the registration of your user by clicking on the "Regis...
REMIT Report - How to access and download reports from past trades
Overview If your company has subscribed to our REMIT Report Premium Service, every user and you may download copies of the reports sent to ACER, as well...