FAQ

General

  • What is PRISMA?

    PRISMA is the major marketplace for allocation and trade of transport and storage gas capacity. Our main aim is simple: we want to make fair markets happen ...

  • How do I translate the website?

    If you want to translate this website to another language, just follow these steps in the Google Chrome browser. Right click on the page you want to t...

  • Auction Calendar 2021/22

    Overview At the end of each Q4, ENTSOG publishes the CAM Network Code transport capacity "Auction Calendar" for the following gas year. All calen...

  • What is the PRISMA Support Portal?

    The PRISMA Support Portal is a self-service portal, where you can find instructions and solutions about the PRISMA platform. From thorough explanations of a...

  • Platform Error - Capturing Screenshots

    As no system can be perfect, there might be moments, when you see an error message.  But don't worry, we are happy to help you out in such cases. T...

  • Where can I find a Calendar for Storage Offers?

    Unlike transport auctions, storage offers are not CAM regulated. So, there's no universal calendar for such products.  Please, consult each SSO web...

  • What is the Capacity User DVGW Code?

    In the DVGW classification, Capacity User (Kapazitätsnutzer) denotes a company which acquires capacity for gas transport at bookable points of the TSO and a...