I got a new phone. How can I get another QR-code to reactivate my mobile token?

Modified on:: Fri, 20 Nov, 2020 at 12:01 PM


To receive a new QR-code, (1) log into your account, (2) click on the user icon on the top right side of the screen and then (3) click on "User Profile." On that page, click on "Generate New QR-code." If that doesn't work, please contact our Customer Success Team at helpdesk@prisma-capacity.eu

Pedro is the author of this solution article.

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