This page will show you how start and complete a surrender request.

First you'll need to be logged in and navigate to a network point of choice.

Find the blue dropdown menu on the right, click the arrow pointing down.

You'll be given a couple of options, one of which will be "Start new surrender request".
 Click it. 

You will be directed to the page for creating your surrender request on the network point.

Here you will be able to specify details about your surrender request, and you will be required to accept the GTCs.