Each company should have at least one shipper administrator who has the power to manage users and company data on the PRISMA platform on behalf of the company.
To upgrade a regular user to the administrator role, you must submit the following documents to email@example.com:
1. Our Power of Attorney Form, signed by a person entitled to sign on behalf of your company;
2. A copy of your company's Registry Extract where the name of that person appears.
Your company may have as many administrators as you want.
Once your form is processed, you will be upgraded and additional functionalities will be added to your account.
A shipper admin account looks slightly different than a regular account. It contains an additional menu item at the top of the page, where all new administrative functionalities are located:
Once you click on "Shipper Admin," you will have access to:
(1) User Overview
(2) Company Data
(3) Premium Services
1 - User Overview
Under "User overview," you can manage all the users of your company. You can view and manage their data and assignments, register new users and deactivate old ones.
PDF and CSV exports of the user overview table are also available at the bottom right of the page.
a. New User Registration
To register new users, simply click on "Register new user" at the top right corner of the page. Then, go through the regular PRISMA registration process.
b. User Deactivation
To deactivate a user, do as follows:
1. Click on "Details" in the overview screen.
2. Click on "Deactivate" on the top right corner.
3. Finally, you'll be asked to confirm your decision:
c. Change of Contact Data and Notifications
If, instead, you wish to edit one of your colleagues' contact data or notifications, do so by clicking on the "Edit" button:
Note: Some data, like name and email address of the user, cannot be changed here, but must be requested by submitting Form 3: Change of User Information.
2 - Company Data
Under "Company Data," you can manage some of your company details. To do so, click on the pencil icon at the top right corner of the page. You can change your (1) company address, (2) bank details, (3) billing address and add (4) a capacity user DVGW code.
Note: To change the name, the EIC Code, the DVGW and/or VAT number of your company, you must still provide a Form 2: Change of Company Name, VAT, EIC or DVGW.
In addition to the company information, an overview of all "Assigned operators" is also available. To trade on PRISMA, each company must have active assignments with transport or storage operators.
Furthermore, in this page, you can also see your company assignments and their statuses.
3 - Premium Services
Under "Premium services," you can subscribe to our Prisma API service by turning on the toggle button and following the instructions.