In case you have forgotten your password to log in to the PRISMA platform, just follow these steps:


  1. Navigate to the PRISMA platform (https://platform.prisma-capacity.eu).
  2. Click on "Login" on the right side of the top level navigation.
    PRISMA top level navigation bar with login button
  3. In the "Login" screen, enter your Email-address and click the link labeled "Forgot password?"
    PRISMA Login overlay with field for email address, password and token. Forgot password link is in the center of the form.
  4. You will receive an email containing the necessary information to reset your password.
    Password recovery confirmation - An e-mail containing a link to the password change dialog has been sent to your e-mail-address.
  5. Please follow the link included in the email to reset your password. Enter your new password twice and confirm the change by clicking on "Save changes".
    PRISMA password recovery form. Fields for New password, Confrim new password and button to Save changes.